Referring a client
We are a diverse collective
Our therapy team is the largest and most diverse group of clinicians practicing trauma-informed, evidence-based therapy in the nine Northeast states.
By choosing to work with us, you will always be able to find the therapist that is the right fit for your client, and have the support of our full team.
Whether you’re a physician, therapist or clinic, referring your clients to Resilience Lab is straightforward and will be quickly handled by our Care Coordinator Team.
We
- Focus on evidence-based care
- Have availability within a week, and
- Have a wide clinical variety of expertise and backgrounds
Referral Form
The easiest way to start is to complete this secure referral form and one of our Care Coordinators will follow up with your patient within 24 hours.
If you have questions, please feel free to email carecoordinator@resiliencelab.us.
Our referral
process
Same-week
Availability
Once referred, our Care Coordinator Team will reach out to your client within 48 hours to answer any questions and schedule their initial consult appointment. From there, we will see your client within one week of your referral.
Consultation and
Matching
After their initial consult is scheduled, clients are asked to fill out an intake form. This information is supplemented with a brief call with our Care Coordinator Team to understand your client’s needs, goals, and preferences for care. Your client will then be matched with one of our therapists and begin their care journey with us.
Care Coordination
Our Care Coordinator Team is a resource for your patients at every step of their time at Resilience Lab. They will answer any questions about starting therapy, scheduling appointments, and ensuring that their therapist is a great fit. By having our Care Coordinator Team, we work to take the complexity out of getting care, so your clients can focus on their care journey.
FAQ
Yes! We provide quality care quickly. Once we receive your referral, we’ll reach out to your client to help them set up their first appointment.
Yes! Our clients are often referred by a provider who is managing another aspect of their medical care, we encourage appropriate and timely collaboration with our clinicians.
Before the first visit, the client completes an intake survey to get to know their history, preferences, and goals for therapy. This information is used to guide the initial consult with our clinician. This in-person time allows for deeper conversation around client needs and what clients hope to get out of therapy. After the initial consult, using the data we have collected and clinical judgement, we match clients to the best-fit therapist to begin care. Our management team will always be available throughout the therapy process should any change of therapist be needed.
Please reach out to our Care Coordinator Team to organize a meeting with our clinical team using our Contact form.